the faqs.

Whats the source? 

hook. is handmade by the Brazilian jewelry artist Rauny Araujo located in Huntington beach, CA. 

Are your gemstones ethically sourced?

Yes, all of our gemstones are purchased through houses that adhere strictly to the Kimberly Agreement. 

What about your gold?

Every piece of gold and silver we use is refined, an industry term for recycled and purified gold.

Can you customize jewelry?

Yes, we can. We can change something as such as the length of a chain or color of gold, to the color of a stone, or create a completely custom piece of work for you. Just contact us directly.

How can I find my ring size? 

You can find your ring size using this online ring sizer

Do you accept returns?

We do! Within 7 days of receiving the item.  Shipping back is the customers responsibility, and it must be via registered mail. Please see our Terms & Conditions for more details. Understandably, though, we don't accept returns or exchanges on any customized jewelry.

How quickly will my order ship?

All items are made to order and have a general lead time of 7-10 business days.